Path2Marriage.com is an online matrimonial platform which gives its users an opportunity to connect & interact with other registered members subject to Terms of Usage. To make it work, Path2Marriage.com provides its members with various search options in order to search suitable match.

A) Information Collected by us

a. Path2Marriage.com will collect information that User directly enter on our site such as personal data, identification documents like Aadhaar card details, Passport/ driving license / PAN card details, financial information, health data, email, password, interests, partner preferences etc. Path2Marriage.com may also store the online interactions between members which is including but not limited to messages, interests, comments, email, SMS, chat etc.

b. From time and again Path2Marriage can use the details of registered members like email address, mobile number, name, age and other details to reach out to them through different mailers, SMS campaigns, surveys and contests. The information/communication shared with them could be related to any promotional activity, deals, offers, match making, updating their basic information and other information. But, this is not limited and restricted to the above communication only.

c. Success stories are written by the Users/Members and published on Path2Marriage.com who found their life partner with the help of Path2Marriage.com They have chosen to post success stories on our website and have given us all the rights & permission to use it across our channels whenever required by Path2Marriage.com.

d. Cookies: While you access our website, we may assign your computer one or more cookies, to facilitate access, manage session and personalize your experience. By using these cookies, we will collect information about your online activities on Path2Marriage.com, mobile App. This includes, but not limited to your IP, browser version, access time, cookies data, referring web sites etc. This helps us in customizing the experience of user on our site / mobile App. Information collected may be used by us to show you some information or advertisement as per the collected data. In some case, we may use third parties to collect data. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to sign in or use some of the features of our website.

e.Path2Marriage.com may allow third-parties, including our authorized service providers, advertising companies and ad networks, to display advertisements on our site. These companies may use tracking technologies to collect information. Path2Marriage.com does not provide any information directly entered by you on our site to them. They can use cookies and other technologies to track information.

B) Use of Information/data collected.

a) Information collected is mainly used to deliver service to you, manage your account information, personalize your experience with us, communicating with you.

b) Information is also used for research and analysis of users experience with us to improve our product and services. Develop and display contents, features and advertising tailored to your needs. It helps us in managing our business, enforce terms & conditions.

c) Path2Marriage.com may use financial information or payment method to process payment for any purchases made on our website, enroll you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

C) Sharing of Information

In general, Path2Marriage.com do not share your personal information along with your documents with other Users/Members except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with

a) Companies that assist Path2Marriage.com in managing the site and providing relevant services. This includes, but not limited to, sharing documents for authentication and verification, to hosting company, customer Service Company, order processing, site maintenance, sale & marketing etc.

b) Response to a subpoena or similar investigative demand, from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

c) In situation where we believe disclosure is appropriate in connection with efforts to investigate fraud, illegal activity, or any other wrongdoing. It will help us to protect and defend the rights, property or safety of our company, our users, our employees, or others. Or to comply with applicable law, website terms and conditions or other agreements or policies.

D) How you access your information AND Choice of Collection & use of Information

a) As a registered user, you can log into your account to review and update your information whenever required. In case, you wish to deactivate your account, you can also contact customer support to deactivate your account. Once your account is deactivated, you will not be able to sign in again to our website/ App or access any of your personal information. If you close your account, we may still retain certain information associated with your account for research & analysis. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

b) You may decide not to provide with certain non-mandatory information. However, this will affect on our matchmaking algorithm and we may not be able to provide you accurate and best matches available in our database.

c) We might send you promotional communication on behalf of our affiliates/ partners. We will provide you option to enable or disable for such communication. Once you disable the option we will stop sending this promotional communication from our partners & affiliate moving forward.

d) You also control the cookies information that we write on your computer. You can refer to your respective browser help to find out how you can delete the cookies from your computer after visiting our website.

E) How do we protect your information

Path2Marriage.com takes appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from any unauthorized access. Path2Marriage.com wants you to feel confident using our website/ mobile app to transact with us. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care about how they handle and disclose their personal information and should avoid sending personal information through insecure email.

F) Payment and Refund Policy

a) By using our services and making payment to Path2Marriage.com on the website or mobile application, you agree to be bound by our payment terms in our Payment Policy as provided hereunder:

1. Acceptance of this Payment Policy

This Payment Policy is an electronic contract that sets out the legal binding terms of use for making payment to purchase membership service on this website. This Payment Policy can be modified by Service Provider at any point of time. Any such modifications will become effective as per the discretion of Service Provider. By accessing Path2Marriage.com and making payment, you accept this Payment Policy and agree to all of the terms, conditions and notices contained or referenced herein.

2. Purchase of paid membership

To purchase a ‘Paid Membership’, User has to register as a FREE/Unpaid member. Once User is registered with Path2Marriage.com, please follow the following steps to purchase paid membership: –

Go to ‘Path2Marriage.com’ and login to your account. From your dashboard click on the ‘Upgrade to Connect’ Option. You can choose the appropriate membership plan and follow all the instruction to make payments.

3. Methods of payment

Path2Marriage.com offers a wide range of Indian and International payment options. User can make payments using major Credit Card, Debit Card, Net Banking (Indian Banks Only), UPI.

4. Payment in case of international Credit/Debit Cards

User can make payments using major international Credit Card and Debit Card. Payments are displayed in the local currency for the members residing in and accessing the site from USA, UK, Canada, Australia & Singapore. For all other countries, payments will be displayed in USD. Your bank may also charge a fixed transaction fee on the use of debit/credit card. For debit cards please check with your banks also. Some banks do not allow using debit cards online.

5. Safety while using online payment gateway

Every payment transaction you do on ‘Path2Marriage.com’ is 100% secure. All payments are processed using highly secured Paypal, Razor Pay, Stripe, CCAvenue Payment Gateway’s. These gateway’s uses one of the highest security levels available in the industry. To provide you with highest level of security of the sensitive data Path2Marriage.com does not collect and store any payment related data (Credit/Debit Card and Account details). We redirect you to secure site of our Payment Gateway partners to enter sensitive payment data directly on the interface provided by them.

Path2Marriage.com uses third party payment gateways and failure in these gateways would be communicated to the users as it is. Extra currency/conversion/charges/deductions/error issues from payment gateway shall not be the responsibility of Path2Marriage.com

6. Refund for the amount paid

All membership purchases at Path2Marriage.Com are final. Service Provider does not refund or cancel any membership fees. Membership is co-extensive with the profile. Membership expires as soon as the profile is deleted or terminated, and cannot be reactivated. No refunds will be made in case profile is deleted or inactivated or terminated. Any exceptions to refund policy will be made at the sole discretion of Path2Marriage. Only in situation where user upgrades to a higher package, then Path2Marriage management may decide to adjust the money for unused month(s). No refund will be made if you upgrade in the last month of the membership plan. Refunds, if any, will be made in Indian Rupees and will be processed within 3 weeks. In case of international credit/debit card the Payment Gateway will convert it to equivalent amount in your local currency at the time of refund. The currency conversion rate at the time of refund will be applicable here. In addition, banks and issuing authorities may deduct some additional fee which Service Provider will not be responsible for.

7. Activation of Package

Ideally, for online payment using Credit Card, Debit Card,Net Banking and UPI, the account/membership plan will be activated within 24-48 hours. In case of Public holidays/National Holidays/Bank Holidays or in case of any technical issue in payment clearance this activation may take some more time.

All services which are defined by any Time Period indicated in Months shall imply one month to be equal to 30 days only and for any longer duration services the total duration in days will be the number of months multiplied by 30.

8. Expiry of Package

Your package will expire once the duration for which you have purchased membership is over. You can renew your package 30 days prior to its expiration to continue accessing the features.

9. Disputes Arising

All the disputes arising under the Privacy Policy shall be dealt at Chennai Location in accordance with the mechanism stated in Terms of Usage under Jurisdiction and Dispute Resolution clause.

For any further queries regarding making payments or payment that you have already made to Path2Marraige, contact our Customer Support.

G) Others

a) Information you provide to us: We allow you to provide information about you and others including pictures at various places in our website. You can also communicate with others. Such postings are governed by our Terms of Use. We try our best to ensure your information is not misused, but this information is publicly available for all registered members of Path2Marriage.com site / app. This information can be collected and used by others. It may appear on other websites. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.

b) Path2Marriage.com is for adults only site, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect personal information from anyone under the age of 18

c) There could be advertisement or links on our website that may take you to other websites that do not operate under this Privacy Policy. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the webpage you are visiting.

d) This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

e) The User/Member shall at all the time during usage of Path2Marriage.com will be bound by the Privacy Policy and terms Of Usage. That Path2Marriage.com adopts the best safety and security systems in place to protect personal information. However in case of any breach of this Privacy Policy which is not attributable to the Service Provider, in such case Service Provider will not be held responsible by User/Member.

f) That all the disputes arising under the Privacy Policy shall be dealt at Chennai in accordance with the mechanism stated in Terms of Usage under Jurisdiction and Dispute Resolution clause.

H) Change in Policy

We can change/update this Privacy Policy as and when required. We recommend that you check our website from time-to-time to update yourself of any changes in this Privacy Policy or any of our other policies.